Standard Returns Policy

If you are not satisfied with your purchase, you may return your items within 30 days of receipt at no additional return shipping cost, subject to our return instructions. Eligible returned items will be refunded. Please note that original shipping charges are non-refundable.

Our return policy may vary during promotional periods. Please review the applicable promotion terms and conditions before placing your order.

For returns or exchanges of Dignitasor products purchased from other authorized retailers, please contact the retailer directly.

Returns Process (Excluding Black Friday and Other Promotions)

To initiate a return, please contact us at help@dignitasor.com to request a return label. Include your order number and the item you wish to return. Once we receive your email, we will provide you with the next steps.

Damaged Items

If your items arrive damaged, please email help@dignitasor.com within 14 days of receiving your order. Include your order number, a photo showing the damaged item, and the subject line DAMAGED. Our team will review your request and advise you on the next steps.

Items Not Received

If your order arrives with missing items, please contact us at help@dignitasor.com. Include your order number and use the subject line MISSING ITEM so we can assist you promptly.